Lessons Learned – Knowledge Management
Facilitation, preparation and documentation of a standardised lessons-learned process from completed CapEx projects – with more than 150 lessons-learned one-pagers for the Bayer knowledge database.
The situation
To systematically harness the experience from completed CapEx projects, Bayer AG established a standardised lessons-learned process – with a knowledge database, a knowledge-uptake workshop and one to two mandatory lessons-learned workshops. Bayer asked SYNK to support the facilitation of the workshops within this process.
Our approach
For each lessons-learned workshop, SYNK analyses a survey among the project participants, prepares the workshop based on the results and facilitates it. The results are documented in a Bayer standard template and translated into English to be stored in the Bayer knowledge database.
Content & services
- Analysis of the survey results per project
- Medium-sized on-site lessons-learned workshops and/or online workshops in small groups
- Facilitation, documentation, project management and translation
- Further development of the lessons-learned process
333
participants
36
workshops
>150
lessons-learned one-pagers
„We are impressed by SYNK’s thorough preparation, agility and professional facilitation. The workshops delivered a large number of Lessons Learned with above-average information value.“
Next step
Do you want to systematically capture and make usable the experiential knowledge from your projects? We design, facilitate and document your lessons-learned process – close to everyday work and compatible with your systems.
Ready for real change?
Tell us what you're working on – we'll get back to you with concrete next steps.